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Privacy Policy

  1. Introduction

This Privacy Policy explains how Christine Monaghan, LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website (the “Site”) or otherwise interact with us online. By using the Site, you agree to the practices described in this Privacy Policy and our Terms and Conditions

  1. Information we collect

We may collect the following types of information:

  • Information you provide directly, such as your name, email address, phone number, project details, and any other information you submit through contact forms, email newsletter sign‑ups, or scheduling forms.
  • Technical and usage data, such as IP address, browser type, device information, pages viewed, and actions taken on the Site, collected through cookies and similar technologies.

If you are a Massachusetts resident and we maintain “personal information” as defined under 201 CMR 17.00 (for example, name combined with certain sensitive identifiers), we handle that information in accordance with applicable Massachusetts standards for its protection.

  1. How we use your information

We may use your information to:

  • Respond to your inquiries, provide architectural information, and communicate about potential or existing projects.
  • Send email marketing messages you have opted into, such as newsletters, updates, and announcements, with an option to unsubscribe in each email.
  • Operate, maintain, and improve the Site, including analytics on how visitors use our pages.
  • Comply with legal obligations and protect our rights, users, and the security of the Site.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, understand usage, and support marketing activities. Cookies are small text files stored on your device that help recognize your browser, remember preferences, and measure site performance.

You can usually set your browser to refuse cookies or to alert you when cookies are being sent; however, some Site features may not function properly without cookies. Where required by applicable law, we will provide a notice and/or obtain consent for certain cookies or tracking technologies.

  1. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use the Site. Google Analytics may collect information such as your IP address, device and browser characteristics, pages viewed, and interactions with our content, using cookies or similar technologies.

We use this information in aggregated form to analyze traffic and improve the Site and our marketing. You can learn more about how Google uses data and how to opt out of Google Analytics by using Google’s browser add‑on or other tools made available by Google.

  1. Email Marketing

If you subscribe to our email list or otherwise opt in, we may send you newsletters, updates, event invitations, or other marketing communications. We will include an unsubscribe or opt‑out link in each marketing email, and you may also contact us directly to update your communication preferences. Even if you opt out of marketing emails, we may still send non‑marketing messages related to an ongoing project or our contractual relationship, where permitted by law.

  1. Calendly and scheduling tools

We use Calendly (or a similar scheduling service) to allow you to book meetings with us online. When you schedule through Calendly, the service may collect information such as your name, email address, meeting details, IP address, and device information, and may use cookies or similar technologies to operate the scheduling form.

Your interaction with Calendly is also governed by Calendly’s own privacy notice and terms, which we encourage you to review. We receive the information necessary to manage your appointment and communicate with you, and use it only for those purposes and related business functions.

  1. How we share information

We may share your information with:

  • Service providers that help us operate the Site and our business (for example, email marketing platforms, website hosting providers, analytics providers, and scheduling tools such as Calendly)
  • Professional advisors (such as attorneys or accountants) and others where necessary to protect our rights or comply with legal obligations.

We do not sell your personal information in the traditional sense of exchanging it for money, and we only allow service providers to access personal information as needed to perform services on our behalf, subject to appropriate safeguards.

  1. Data security and Massachusetts standards

We use reasonable physical, technical, and administrative safeguards designed to protect personal information under our control against unauthorized access, disclosure, or misuse. For personal information about Massachusetts residents, we maintain a written information security program and safeguards intended to meet the minimum standards set out in 201 CMR 17.00, including appropriate access controls, employee training, and other measures.

No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we strive to protect personal information consistent with applicable laws and industry practices.

  1. Data retention

We retain personal information for as long as needed for the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take steps to delete, anonymize, or otherwise dispose of it in a manner consistent with applicable laws, including Massachusetts requirements for secure disposal of certain records.

  1. Your choices and rights

You may:

  • Opt out of marketing emails at any time by using the unsubscribe link in our emails or contacting us.
  • Adjust browser settings to refuse cookies or to delete cookies stored on your device.
  • Contact us to request access, correction, or deletion of certain personal information, subject to legal and contractual limitations.

Your specific rights may vary depending on where you reside and the laws that apply to you.

  1. Children’s privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it as required by applicable law.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page, and the updated policy will be effective when posted on the Site.

  1. Contact information

If you have questions about these Terms or the Site, you can contact us at:
Christine Monaghan, LLC
11 South Station Street, Duxbury, MA 02332
Cmonaghan@cmarch-design.com

978-517-4318